A Mail Clerk plays a vital role in maintaining the flow of communication within an organization by efficiently managing incoming and outgoing mail. Whether it’s sorting, delivering, or handling packages and documents, Mail Clerks ensures that important correspondence reaches the right people in a timely manner.

What is a Mail Clerk?

A Mail Clerk is responsible for handling and processing the mail within an office or organization. They manage incoming and outgoing mail, including sorting, delivering, and filing documents. Mail Clerks also handles packages, and correspondence, and ensures that the correct delivery procedures are followed. Their role is crucial to ensuring that all communication within and outside the organization is properly managed and delivered without delay.

Mail Clerk Responsibilities Include

  • Sorting, organizing, and distributing incoming and outgoing mail.
  • Preparing and processing outgoing mail, including packaging, labeling, and addressing.
  • Maintaining a log of incoming and outgoing mail and packages.
  • Delivering mail and packages to appropriate departments or individuals within the organization.
  • Ensuring proper handling and storage of sensitive documents or materials.
  • Assisting in maintaining the office’s mailing system, including keeping an inventory of supplies.
  • Handling courier services for larger or expedited deliveries.
  • Processing returns or undelivered mail, ensuring it is handled appropriately.
  • Ensuring that mail is delivered in a timely manner, adhering to organizational deadlines.
  • Adhering to office protocols for confidentiality and data protection in mail handling.

Job Title: Mail Clerk

Job Introduction

We are seeking an organized and reliable Mail Clerk to assist with the daily management of mail and packages. The ideal candidate will be detail-oriented, efficient, and capable of handling multiple tasks in a fast-paced environment. As a Mail Clerk, you will play an integral role in ensuring that communication within the organization runs smoothly.

Responsibilities:

  • Sort and distribute incoming mail and packages to the appropriate departments or personnel.
  • Prepare outgoing mail, including labeling, packaging, and addressing items correctly.
  • Maintain a detailed log of all incoming and outgoing mail and deliveries.
  • Ensure timely delivery of mail and packages throughout the office.
  • Monitor and maintain office supplies related to mailing (e.g., envelopes, labels, stamps).
  • Process any returns or undelivered mail in compliance with company protocols.
  • Coordinate with courier services for special deliveries and pickups.
  • Follow office procedures for handling confidential documents and sensitive materials.

Requirements:

  • High school diploma or equivalent; further certifications in logistics or office administration are a plus.
  • Previous experience (1-2 years) in a mailroom or administrative support role is preferred.
  • Strong organizational skills, attention to detail, ability to handle multiple tasks, and proficiency in using office equipment (e.g., postage machines, scanners).
  • Familiarity with sorting and handling various types of mail (letters, packages, certified mail, etc.).
  • Certification in logistics, mail handling, or office administration is an advantage.

Conclusion

This template will help you create a Mail Clerk job description that outlines the key responsibilities and qualifications for the role. With Cleveri’s AI-driven Candidate Screening and Video Interviewing platform, you can efficiently find candidates who match your job description, streamlining your recruitment process. Cleveri helps you focus on the best talent by leveraging AI technology to identify top candidates for your position.