In today’s fast-paced business environment, a Billing Coordinator plays a crucial role in maintaining a smooth financial operation. Billing Coordinators ensure that invoicing, payment processing, and financial records are accurate and up-to-date, making them essential for any organization. Whether in healthcare, tech, or retail, the role requires meticulous attention to detail and effective communication skills.

What is a Billing Coordinator?

A Billing Coordinator is responsible for managing and overseeing the invoicing process in an organization. They play a key role in ensuring that all customer accounts are billed accurately and on time. The role combines administrative, financial, and customer service duties to support the business’s financial health. On a day-to-day basis, a Billing Coordinator handles tasks like generating invoices, processing payments, and reconciling billing discrepancies. This role is vital in industries such as healthcare, retail, finance, and technology.

Billing Coordinator Responsibilities Include

  • Prepare and issue accurate invoices to clients based on sales agreements, services rendered, or product purchases.
  • Manage incoming payments, ensuring they are applied to the correct accounts and processed on time.
  • Investigate and resolve billing disputes and discrepancies, working closely with clients and internal teams.
  • Reconcile billing accounts to ensure all charges are correctly applied and up to date.
  • Act as a point of contact for clients regarding billing inquiries, payment processing, and account details.
  • Assist in the preparation of financial reports, including accounts receivable aging, outstanding balances, and cash flow analysis.
  • Ensure billing practices comply with company policies, legal regulations, and industry standards.
  • Work closely with the finance, sales, and customer service teams to ensure smooth billing operations.
  • Maintain and update billing systems to ensure accuracy in customer records and transactions.

Job Title: Billing Coordinator

Job Introduction

We are seeking a detail-oriented and proactive Billing Coordinator to join our team. As a Billing Coordinator, you will be responsible for managing the billing cycle, including preparing invoices, processing payments, and resolving billing discrepancies. This role is perfect for someone who has a strong background in finance and enjoys working with numbers while maintaining excellent communication with both clients and internal teams. If you are an organized, analytical individual with a passion for finance and customer service, we encourage you to apply.

Responsibilities:

  • Generate and issue invoices for clients in a timely and accurate manner.
  • Handle payment processing and apply payments to the correct accounts.
  • Investigate and resolve any billing discrepancies or issues raised by clients.
  • Reconcile accounts receivable and ensure accuracy in all billing records.
  • Prepare monthly financial reports, including accounts receivable aging.
  • Respond promptly to client inquiries regarding billing issues and payments.
  • Coordinate with internal departments (e.g., sales, customer service) to address billing concerns.
  • Ensure all billing activities comply with relevant regulations and internal policies.
  • Maintain billing databases and ensured data integrity.

Requirements:

  • Bachelor’s degree in Accounting, Finance, Business Administration, or related field (preferred).
  • 2+ years of experience in billing, accounts receivable, or a related financial role.
  • Familiarity with billing software (e.g., QuickBooks, SAP, or similar tools).
  • Strong understanding of financial principles and practices.
  • Previous experience in handling billing in a [specific industry] (e.g., healthcare, retail, or technology) is a plus.
  • Attention to detail and high level of accuracy.
  • Strong organizational and time management skills.
  • Excellent communication skills, both written and verbal.
  • Problem-solving abilities and critical thinking.
  • Ability to work independently and collaboratively in a team environment.
  • Proficiency in Microsoft Excel and other financial software.

Conclusion

Creating a detailed and accurate Billing Coordinator job description is key to attracting the right talent. With Cleveri, you can streamline your recruitment process using our AI-driven candidate screening and video interviewing platform. Our advanced technology helps you find the most qualified candidates quickly, ensuring that you spend less time on administrative tasks and more time focusing on hiring the right fit for your team. By leveraging Cleveri, you can ensure your hiring process is both efficient and effective, giving you access to top-tier candidates for the role of Billing Coordinator.